While shopping at home depot today I overheard the store manager, i believe his name was Randy telling his staff they had amnesia and that if they get treat poorly by his managers it's because he told them to do so. He was very arrogant and rude, he looked over at me and asked if i had a problem. I was just shopping, so i stopped and said no problem just that I could not believe the manner in which he spoke to his own employees.
The complaint has been investigated and resolved to the customer’s satisfaction.