H&R Block / HRB Digital review: mistakes committed by h&r block ( 1 comment)

I went to h&r block to have my taxes prepared, and was seated with a so-called tax professional. I presented all my paperwork as instructed, and I left thinking all was well. (Guess again) when I returned home and started to look over my paperwork, because the amount was so small that it did not make sense, so I did my own preperation, and just as I thought, I found several mistakes. I went back and told them my situation, and they said they would correct it. So I thought that was the end, all was well (Wrong again). I recieved a letter from the irs, asking me for form eic. By this time I was irate. Because, this was trip #3 and I was fed up with there excuses. So I explained that now the irs needs more paperwork and I should not have to pay them a dime-wrong again. They charged me $118.00 and I am still waiting for my refund. Oh yeah, they send me an e-mail saying it was going into my emerald account even after I was told by one of there so called tax pro's that I would get it in the mail. Bottom line, i'm still paying them $118.00 for there mistakes and have yet to recieve my money. So make sure if anyone decides to use there services, look over your return before leaving there office. Next year i;ll save my money and do it myself.