Menu
Write a review
File a complaint
IHOP

IHOP review: unprofessional

L
Author of the review
9:16 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Waited for 45 minutes after ordering and when waitress did not return we decided to leave. I found the waitress and was told the food ws just then being put on the grill. I asked how much we owe for the 2 Pepsi's we had and was ignored by waitress and manager.Never answered or told a price. So we walked out only to be chased down by "manager" who said we owed for the drinks. Told him that he did not say we owed so we were leaving. He asked if we wanted to take a theft charge over it and then proceeded to curse us. He never once told us an amount we owed but instead called us thieves and got up in our faces, cursing. I told him would not pay and he could write it off for poor service. He continued to block our path and told us he would call the cops.We gave him $5 and told him we would be calling corporate. He left but cursed us on the way back inside. I called corporate the next day and was given a case #. After 2 weeks of waiting I called back and was informed that they would not and could not do anything and the matter was closed. We were not looking for anything free all we wanted was an apology for the poor management and being cursed at for their inadequacies. The company as a whole has completely disappointed us and we will never set foot in another IHOP again. Believe me, all our friends and family have been informed. I know it was just one franchise but the higher ups dropped the ball.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More IHOP reviews & complaints

IHOP - food poisoning 47
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - how your food is being cooked 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - veterans day 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IHOP - management 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all IHOP reviews and complaints
  1. IHOP Contacts

  2. IHOP phone numbers
    Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 4 4 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 6 6 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number
    Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number
    Vice President
    Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number
    Senior Associate
    Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number
    Media Contact
    More phone numbers
  3. IHOP emails
  4. IHOP address
    450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
  5. IHOP social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  7. View all IHOP contacts