Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Airlines and Air Travel IndiGo Airlines
IndiGo Airlines

IndiGo Airlines review: Disgraceful treatment of passengers

A
Author of the review
12:36 pm UTC
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I flew on flight 6E 102, Mumbai – Delhi. The departure was delayed by one hour—a common occurrence for this airline. We spent that entire hour waiting inside the aircraft. During the flight, when I requested juice and tea, I was refused on the grounds that, according to airline policy, only one beverage is permitted per passenger. I have flown with dozens of airlines—including low-cost carriers—and I have never witnessed anything like this. Even after I explained that my thirst was a direct result of their flight delay, I was refused a second and a third time. I was served by flight attendants Ianvi, Paashi, and Passang. It seems they lack even the most basic understanding of courtesy toward customers. Meanwhile, I noticed that the locals were being served a second drink. Bottom line: given that they treat their passengers so abominably, I will never fly with them again.

More
Send message
Copy link
Report
0 comments
Add a comment

More IndiGo Airlines reviews & complaints

IndiGo Airlines - baggage loss 8
IndiGo Airlines - extra charging for duty free baggage 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IndiGo Airlines - Cancellation charges
IndiGo Airlines - wrong item sent 1
IndiGo Airlines - baggage damage 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IndiGo Airlines - Damaged baggage
IndiGo Airlines - irresponsible behaviour and ill treatment by indigo airlines senior official
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
IndiGo Airlines - Lost my checked in luggage 1
IndiGo Airlines - Lost baggage
IndiGo Airlines - Offloaded from Indigo flight Chennai to Muscat 6E 1277 with false reasoning at Chennai airport.
View all IndiGo Airlines reviews and complaints

  1. IndiGo Airlines Contacts

  2. IndiGo Airlines phone numbers
    +1 (844) 297-3904
    Click up if you have successfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number 0 0 users reported that they have successfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number
    USA & Canada
    +91 124 435 2500
    Click up if you have successfully reached IndiGo Airlines by calling +91 124 435 2500 phone number 4 4 users reported that they have successfully reached IndiGo Airlines by calling +91 124 435 2500 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +91 124 435 2500 phone number 2 2 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +91 124 435 2500 phone number
    33%
    Confidence score
    Head Office
    +973 17 225 650
    Click up if you have successfully reached IndiGo Airlines by calling +973 17 225 650 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +973 17 225 650 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +973 17 225 650 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +973 17 225 650 phone number
    100%
    Confidence score
    Bahrain
    +973 17 210 277
    Click up if you have successfully reached IndiGo Airlines by calling +973 17 210 277 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +973 17 210 277 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +973 17 210 277 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +973 17 210 277 phone number
    100%
    Confidence score
    Bahrain
    +880 29 883 374
    Click up if you have successfully reached IndiGo Airlines by calling +880 29 883 374 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +880 29 883 374 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +880 29 883 374 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +880 29 883 374 phone number
    100%
    Confidence score
    Bangladesh
    +972 37 952 133
    Click up if you have successfully reached IndiGo Airlines by calling +972 37 952 133 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +972 37 952 133 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +972 37 952 133 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +972 37 952 133 phone number
    100%
    Confidence score
    Israel
    +81 362 400 417
    Click up if you have successfully reached IndiGo Airlines by calling +81 362 400 417 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +81 362 400 417 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +81 362 400 417 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +81 362 400 417 phone number
    100%
    Confidence score
    Japan
    +965 22 970 246
    Click up if you have successfully reached IndiGo Airlines by calling +965 22 970 246 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +965 22 970 246 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +965 22 970 246 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +965 22 970 246 phone number
    100%
    Confidence score
    Kuwait
    +977 422 9932
    Click up if you have successfully reached IndiGo Airlines by calling +977 422 9932 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +977 422 9932 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +977 422 9932 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +977 422 9932 phone number
    100%
    Confidence score
    Nepal
    +977 422 9893
    Click up if you have successfully reached IndiGo Airlines by calling +977 422 9893 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +977 422 9893 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +977 422 9893 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +977 422 9893 phone number
    100%
    Confidence score
    Nepal
    +968 24 400 830
    Click up if you have successfully reached IndiGo Airlines by calling +968 24 400 830 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +968 24 400 830 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +968 24 400 830 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +968 24 400 830 phone number
    100%
    Confidence score
    Oman
    +974 40 367 777
    Click up if you have successfully reached IndiGo Airlines by calling +974 40 367 777 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +974 40 367 777 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +974 40 367 777 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +974 40 367 777 phone number
    100%
    Confidence score
    Qatar
    +65 62 988 328
    Click up if you have successfully reached IndiGo Airlines by calling +65 62 988 328 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +65 62 988 328 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +65 62 988 328 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +65 62 988 328 phone number
    100%
    Confidence score
    Singapore
    +94 114 731 800
    Click up if you have successfully reached IndiGo Airlines by calling +94 114 731 800 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +94 114 731 800 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +94 114 731 800 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +94 114 731 800 phone number
    100%
    Confidence score
    Sri Lanka
    +66 21 342 960
    Click up if you have successfully reached IndiGo Airlines by calling +66 21 342 960 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +66 21 342 960 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +66 21 342 960 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +66 21 342 960 phone number
    100%
    Confidence score
    Thailand
    +66 21 342 961
    Click up if you have successfully reached IndiGo Airlines by calling +66 21 342 961 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +66 21 342 961 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +66 21 342 961 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +66 21 342 961 phone number
    100%
    Confidence score
    Thailand
    +971 43 216 900
    Click up if you have successfully reached IndiGo Airlines by calling +971 43 216 900 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +971 43 216 900 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +971 43 216 900 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +971 43 216 900 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. IndiGo Airlines emails
  4. IndiGo Airlines address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, 122002, India
  5. IndiGo Airlines social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 05, 2026
  7. View all IndiGo Airlines contacts
IndiGo Airlines Category
IndiGo Airlines is ranked 160 among 196 companies in the Airlines and Air Travel category
#158 Chatdeal Chatdeal #159 TripBeam Travel TripBeam Travel #160 IndiGo Airlines IndiGo Airlines #161 Vietnam Airlines Vietnam Airlines #162 Tripsta Tripsta
IndiGo Airlines Alternatives
Air Arabia 224 reviews Turkish Airlines 489 reviews Ryanair 122 reviews Cathay Pacific Airways 84 reviews Air Canada 618 reviews