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CB Unauthorized Charges Intelius Complaints #202-221
Intelius

Intelius review: unauthorized charges pmindentity.com $19.95 ( 1 comment)

G
Author of the review
3:53 pm UTC
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After paying for their search service, you will start to see a $19.95 charge each month from pmidentity.com even though you did not sign up for this service. The majority of Intelius revenue is coming from this hidden charge. This is a known scam exposed by TechCrunch.com:
http://www.techcrunch.com/2008/05/29/naveen-jains-intelius-prepares-to-go-public-how-much-of-their-revenue-is-a-scam/

This company is owned by the billionaire, Naveen Jain, who made his money from the controversial InfoSpace.com. That story is fully covered by the Seattle Times below:
http://seattletimes.nwsource.com/html/businesstechnology/2002198103_dotcon1main06.html

Intelius response
Oct 22, 2009 3:43 pm UTC
Intelius customer support contacts
Phone numbers

+1 (888) 445-2727

+1 (425) 974-6146

Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

Website

www.intelius.com

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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
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R
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Robert Lapchinski
Johnston, US
1 comments
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Oct 01, 2008 9:47 am UTC

I want to cancel my substription; But I can't because custoner service will not respond.
That isn't good business practice. So what I am going to do is stop any payment from them . Though my Bank . So if they keep on chargeing me they will have to swollow the bill. Take Me To Court!

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  1. Intelius Contacts

  2. Intelius phone numbers
    +1 (888) 445-2727
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    +1 (425) 974-6146
    Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number
    +1 (425) 974-8875
    Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number
    Founder
    +1 (877) 564-3253
    Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
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  3. Intelius emails
  4. Intelius address
    C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
  5. Intelius social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Intelius Category
Intelius is ranked 9 among 116 companies in the Unauthorized Charges category
#07 Lumosity.com / Lumos Labs Lumosity.com / Lumos Labs #08 Daz3d Daz3d #09 Intelius Intelius #10 TruthFinder TruthFinder #11 Resume Genius / Resume Technologies Resume Genius / Resume Technologies
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