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CB Energy and Power Just Energy Group Complaints #22-41
Just Energy Group

Just Energy Group review: Billing

D
Author of the review
10:06 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

When wife signed up for service we told them we wanted to do averaging of the bill...That was 6 months ago! I got with them today and they told me it would be another 1 to 2 billing cycles for it to be completed and done...This is what they told my wife every time she called...
Looks like they have been trained this way to up the income averaging amounts being paid in...
When I told them I was going to change energy companies they just said "ok"... Do not choose this company...unless you really like being stressed out and waiting on the phone 30 mins at a time with no results...No stars with this review period...

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averaging bill billing cycles energy companies income months phone service stressed out waiting
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  1. Just Energy Group Contacts

  2. Just Energy Group phone numbers
    +1 (855) 445-6869
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    Customer Service
    +1 (866) 858-5083
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    Customer Service
    +1 (866) 587-8674
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  3. Just Energy Group emails
  4. Just Energy Group address
    5251 Westheimer Rd Ste 1000, Houston, Texas, 77056-5414, United States
  5. Just Energy Group social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 15, 2026
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Just Energy Group Category
Just Energy Group is ranked 27 among 72 companies in the Energy and Power category
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