Kwik Kar review: Hood damage

I am writing in regards to an incident that happened on Friday August 20, 2020. I drove to the Kwik Kar at 65633 K Avenue. Plano, TX. 75074 between 10 am and 12 pm. Upon arriving I went to the lobby and paid for a full synthetic oil change for my 2009 Infinity G37. The crew was very polite and one of the workers drove the 2009 Infinity on the automotive lift. The oil change went without a hitch, however while bringing the car down off the lift, a shop wire hanging from the ceiling got tangled in the Infinity's front hood. The employee was able to cut the cable and prevent any more significant damage from being done. Their is body damage to the hod of my car. The employee explained that he has someone that could fix the damage and I just needed to bring the car to Kwik Car at the above mentioned address on Sunday evening. I was told the even after hours would be fine, as I could leave the keys in an overnight box their onsite. I will be turning in the car to Kwik Kar this evening as told. I want to make sure that I am doing this with the full expectations that:
1) Your employee has the authority to speak on the company's behalf, as he stated he was a manager up there.
2) Regardless of Kwik Kar's internal processies, that my 2009 Infinity G37 will be made like it was prior to taking it for service at Kwik Kar.
3) Kwik Kar stands by their employee/manager's agreement to fix any and all damages that would have been a resolt of the comp anys lack of oversight of their facilities at Kwik Kar 6533 K Avenue Plano, TX. 75074.)
4 If the contractor that Kwik Kar enlisted to fix my car is unable for anyreason, then I have the right to take my vehicle to be fixed at any facility that I deem capable.

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