I was told checkin was at 3 p.m. we arrived early around 1, they informed us the room was being cleaned and to come back around 2:30. That was fine, we went to a restaurant to get something to eat. We come back at 2:30p.m., the lady at the counter says it's still not ready, but it will be ready at the check in time 3 p.m...
It's 3p.m., I go to check in and the lady tells me she "just told them to clean it" this is ridiculous!