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La Quinta Inns & Suites

La Quinta Inns & Suites review: hotel

J
Author of the review
4:41 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Reservations made from UK before travel. Drove from Ocala to Tallahassee, where we had a reservation for 1 night. When we arrived at the hotel in Tallahassee we were so disgusted with the state of disrepair of the outside, we decided not to check in. Looks like it's ready to be demolished! Decided to drive on to Pensacola, where we had a reservation for the following night to see if we could stay 2 nights. Paid $140 for the first nights stay (2nd night already pre-paid when booked). Big mistake, carpet filthy, light switch loose and not working, bathroom grubby - bed linens & towels fine. Out all day the following day from 9.30am to 4.45pm the room hadn't been serviced while we were out! Requested fresh towels and said I'd sort it myself. These rooms are a health hazard and the hotel should not be allowed to accept paying guests until they pass stringent health standards.

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    909 Hidden Rdg Ste 600, Irving, Florida, 75038-3822, United States
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    May 23, 2026
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