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La Quinta Inns & Suites

La Quinta Inns & Suites review: theft

J
Author of the review
2:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On the night of the 25th and 26th of July we stayed at the La Quinta Inn in Corpus Christi. When we checked out on the 27 we noticed a pillow that we left in the room. We quickly called the desk clerk and she said that the housekeeper had in fact been on the pillow and put it in housekeeping. When we went back the next day to get the pillow however it was gone. We asked the housekeeper who had to clean the room the day before and she said she did in fact retrieve the pillow shortly after we left and put it in housekeeping. The three clerks Elisha, Megan, and Sarah all said that the pillow had been stolen. I spoke to Bill the owner / manager but he refuses to do anything about it. We've called the hotel only an hour after we left and they said they had the pillow but when we went to pick it up the next day it have been stolen. I believe this is theft and I would like to being reimbursed for my fiance's medical pillow. The pillow was the little over $100 and with taxes came out to be about a hundred and twenty. I paid over $450 for two nights lodging in y'all Hotel only to be have something stolen from me.

Update by Jbrink1
Aug 14, 2019 2:22 pm UTC

I would like somebody to contact me regarding this matter

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