CB Make-Up and Cosmetics Lancome

Lancome review: It's not like it used to be

Jana H of US

Oct 06, 2025 3:51 pm UTC

Verified customer

Featured review

I have been a loyal LancÃ´me customer for a long time and always loved your products. However, I have recently noticed that the formula seems to have changed. Unfortunately, it now irritates my eyes, especially the corners, which start to burn after application. This has never happened to me before with your products, so I am quite disappointed. I truly hope you will look into this issue, as I would love to continue using LancÃ´me without discomfort.

Lancome - It's not like it used to be - Photo 1

View 0 more photos

0 comments

Add a comment

Lancome - Missing product and ignored my complaint 29

Lancome - scam!! fraud!! 1

Lancome - unsettled dispute

Lancome - was very unhappy with the customer service

Lancome - loreal / lancome refused to reimbursed bill as promised

Lancome - lancome beauty products. unethical behaviour

Lancome - not recieving the products after 2 months 9

Resolved

Lancome - Missing product from order

Lancome - lancome visionnaire

Lancome - Automatic Reshipping

View all Lancome reviews and complaints

Lancome Contacts

Lancome phone numbers

8800 500 3160

Click up if you have successfully reached Lancome by calling 8800 500 3160 phone number 1 1 users reported that they have successfully reached Lancome by calling 8800 500 3160 phone number Click down if you have unsuccessfully reached Lancome by calling 8800 500 3160 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling 8800 500 3160 phone number

100%
Confidence score

Russia

+33 969 363 388

Click up if you have successfully reached Lancome by calling +33 969 363 388 phone number 1 1 users reported that they have successfully reached Lancome by calling +33 969 363 388 phone number Click down if you have unsuccessfully reached Lancome by calling +33 969 363 388 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +33 969 363 388 phone number

100%
Confidence score

France

+1 (800) 526-2663

Click up if you have successfully reached Lancome by calling +1 (800) 526-2663 phone number 0 0 users reported that they have successfully reached Lancome by calling +1 (800) 526-2663 phone number Click down if you have unsuccessfully reached Lancome by calling +1 (800) 526-2663 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +1 (800) 526-2663 phone number

USA and Canada

+44 800 783 4509

Click up if you have successfully reached Lancome by calling +44 800 783 4509 phone number 6 6 users reported that they have successfully reached Lancome by calling +44 800 783 4509 phone number Click down if you have unsuccessfully reached Lancome by calling +44 800 783 4509 phone number 1 1 users reported that they have UNsuccessfully reached Lancome by calling +44 800 783 4509 phone number

71%
Confidence score

United Kingdom

+61 130 006 0116

Click up if you have successfully reached Lancome by calling +61 130 006 0116 phone number 1 1 users reported that they have successfully reached Lancome by calling +61 130 006 0116 phone number Click down if you have unsuccessfully reached Lancome by calling +61 130 006 0116 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +61 130 006 0116 phone number

100%
Confidence score

Australia

+49 211 2409 2229

Click up if you have successfully reached Lancome by calling +49 211 2409 2229 phone number 1 1 users reported that they have successfully reached Lancome by calling +49 211 2409 2229 phone number Click down if you have unsuccessfully reached Lancome by calling +49 211 2409 2229 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +49 211 2409 2229 phone number

100%
Confidence score

Germany

+39 899 788 664

Click up if you have successfully reached Lancome by calling +39 899 788 664 phone number 1 1 users reported that they have successfully reached Lancome by calling +39 899 788 664 phone number Click down if you have unsuccessfully reached Lancome by calling +39 899 788 664 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +39 899 788 664 phone number

100%
Confidence score

Italy

+48 223 358 900

Click up if you have successfully reached Lancome by calling +48 223 358 900 phone number 1 1 users reported that they have successfully reached Lancome by calling +48 223 358 900 phone number Click down if you have unsuccessfully reached Lancome by calling +48 223 358 900 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +48 223 358 900 phone number

100%
Confidence score

Poland

+90 850 211 9855

Click up if you have successfully reached Lancome by calling +90 850 211 9855 phone number 1 1 users reported that they have successfully reached Lancome by calling +90 850 211 9855 phone number Click down if you have unsuccessfully reached Lancome by calling +90 850 211 9855 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +90 850 211 9855 phone number

100%
Confidence score

Turkey

+86 400 820 8016

Click up if you have successfully reached Lancome by calling +86 400 820 8016 phone number 1 1 users reported that they have successfully reached Lancome by calling +86 400 820 8016 phone number Click down if you have unsuccessfully reached Lancome by calling +86 400 820 8016 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +86 400 820 8016 phone number

100%
Confidence score

China

+852 31 801 648

Click up if you have successfully reached Lancome by calling +852 31 801 648 phone number 1 1 users reported that they have successfully reached Lancome by calling +852 31 801 648 phone number Click down if you have unsuccessfully reached Lancome by calling +852 31 801 648 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +852 31 801 648 phone number

100%
Confidence score

Hong Kong

+81 120 774 200

Click up if you have successfully reached Lancome by calling +81 120 774 200 phone number 1 1 users reported that they have successfully reached Lancome by calling +81 120 774 200 phone number Click down if you have unsuccessfully reached Lancome by calling +81 120 774 200 phone number 0 0 users reported that they have UNsuccessfully reached Lancome by calling +81 120 774 200 phone number

100%
Confidence score

Japan

More phone numbers

Lancome emails

customerservice@lancome.com

100%
Confidence score: 100%

Support

Lancome address

29, rue du Faubourg Saint HonorÃ©, Paris, New Jersey, 75008, France

Lancome social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Apr 21, 2026
View all Lancome contacts