Massage Envy review: Being charged higher price than on contract

I’ve had a membership since 2013/2014 and never had an issue until after the pandemic. i never received email that price was increasing. The franchise inRoyal Palm Breach increased my payment from $59 to $65 then to $70, never any information until i went there directly. i searched all my in boxes and found no email. i did receive promotional emails snd nothing else. ive accumulated so many sessions that I could never use them in 60 days if i canceled. I asked to suspend my membership until i caught up, they did at a cost of $20 monthly. I'm retired and these payments during pandemic were a strain on my finances. in the meantime in 2022 i booked a 1 1/2 hour session for my friend and for me. it was the fastest way to use my sessions. i had no issues and paid the $10 transfer fee. i scheduled a session for another friend who was visiting snd i was forced to pay $10 transfer fee plus $30 for 1/2 hour session for my friend. when i called and made the appointment no one said i was only allowed to transfer 1 hour. i asked why and was told there is a new manager and those were the rules for Massage envy.