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Mattress Warehouse / SleepHappens.com

Mattress Warehouse / SleepHappens.com review: mattress/applauiifm. f. matt

R
Author of the review
5:38 pm EDT

I purchased the above mattress set on 8/17/2016. I thought it was quite comfortable for a while. About six months ago, it began to sink in the middle. Since I am the only one who uses this mattress, and I am 77 years old, I do not understand why it is sinking in the middle. I lay on the right side of the bed and there is no reason for it to sink in the middle. I feel that this mattress should be replaced because it should have lasted a lot longer than this. I would also like to know just what the warranty is and how I can get a refund or a replacement.
Customer #1017101 order #1221330

Update by Rita Mount
Jun 10, 2019 5:43 pm EDT

When I "tried out" the bed, it was very firm and that is what I wanted. But now, it is very soft and seems to bother my back which is not what I wanted.

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Mattress Warehouse / SleepHappens.com is ranked 15 among 80 companies in the Mattresses category