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I ordered the free trial make up kit and agreed to pay $1.00. They charged my credit card $1.00 and shipped out the product. I canceled the order as soon as I received it. I tried to send it back but the sales rep said my grace period was up and had to keep it and charged my account $130.00. First off all I did not authorize this company to charge me $130.00 for four little containers of baby powder make up that is very messy and some weak make up brushes. Furthermore, when they called me to confirm the shipment. I told them not to ship it because they kept calling my house over and over and just hanging up. I was nervous before they even shipped it. I told the rep to don't ship it and to not charge my card.
The owners of this company should be in prison for credit card theft.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I spoke with my Local Police Department about this company (Mineral Elements by Eden) and they have informed me that everyone needs to contact the Attorney General Consumer Protection department of your state and also the Pennsylvania Attorney General Consumer Protection Department as well (since the company is located in the state of Pennsylvania). If we all work together we might be able t get this Fraudulent company shut down! Please pass this info along to everyone on your social networking sites so that all who have been taken advantage of by Mineral Elements by Eden!
I also was fooled by this...now I am having problem with my left eye. It has pus oozing from it..the only thing I can think of is I used this make-up. I want to return their product but after reading these complaints I now know this is a scam. Unfortunally I received their "free Trial" offer on 6/20/2011, but I had to leave town due to my Mother entering the hospital and passed away on the 31 st of May. Now there will be a charge against my account that I can not afford, as a matter of fact it will be overdrawn. This is so wrong and misleading, but we should know by now nothing is "free". These surveys are a bigger scam, when you think you are at the end, they have you pick 2-3 companies the try their "FREE" products only to have this happen. Buyers BEWARE! Carol Bruhns from Van, Texas