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National Westminster Bank / NatWest

National Westminster Bank / NatWest review: Credit card

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1:04 pm UTC
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I have a credit card but rarely use it. But the last 2 times I have used it the full amount is paid off in one payment despite applying once for an instalment plan, which was approved, and most recently a monthly payment.
I complained about the instalment plan and they accepted the error. However, it has been done again despite the fact that I was asked to pay a monthly payment, which I did. To my surprise a few days later the full amount was paid off completely disregarding the amount already paid.
This is extremely upsetting as I’m left without any money to pay my bills. I try to call to resolve the issue but it’s impossible to get through.

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  1. National Westminster Bank / NatWest Contacts

  2. National Westminster Bank / NatWest phone numbers
    800 011 3312
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    50%
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    Customer Service
    +44 131 339 7609
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    +44 126 850 0813
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    +44 118 373 2069
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    Personal Customers (Scotland
    +44 126 850 8018
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    100%
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    Credit Cards
    +44 345 302 0190
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    100%
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    Mortgages
    +44 800 200 400
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    100%
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    Loans
    +44 153 428 2828
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    Jersey, Channel Islands
    +44 148 170 3800
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    +44 148 183 2090
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    100%
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    Isle of Man
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    Gibraltar
    More phone numbers
  3. National Westminster Bank / NatWest emails
  4. National Westminster Bank / NatWest address
    135 Bishopsgate, London, EC2M3UR, United Kingdom
  5. National Westminster Bank / NatWest social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 26, 2026
  7. View all National Westminster Bank / NatWest contacts
National Westminster Bank / NatWest Category
National Westminster Bank / NatWest is ranked 40 among 354 companies in the Banks category
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