I purchased this sofa less than 13 months ago and filed a complaint on the reclining mechanism in the first year. You sent a man out to fix it and it wouldn't do what I was complaining about but now it does it all the t time. Also I have stitching coming loose on the right hand seat. It's hard to believe no one will help me with this but that I have to pay the labor even though it has a warranty of 5 years. I would appreciate anything you can help me with.