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CB Vehicle Repair and Maintenance Nissan Complaints #442-461
Nissan

Nissan review: fradulent service recommendations ( 1 comment)

H
Author of the review
2:33 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Nissan South, Morrow, GA. recently made fraudulent repair recommendations for my vehicle and refused to provide parts that were replaced in the repairs that were completed. I had the vehicle evaluated at Nalley Lexus, Smyrna, to find the exhaust leak needed a bolt tightened (that was visibly hanging) - rather than the $1356.50 repair (Nissan South) and emergency brake required adjustment - $220(Nissan South). I have attempted to resolve this with Mr. Ralph Gray, Service Manager and with Chad Morse, Fixed Operations Director. The only resolution offered was a refund of the $99.00 diagnostic fee for the fraudulent recommendations. They refused to produce proof of the completed repairs as necessary.

BBB-Atlanta and Governor's Ofc. of Consumer Affairs have alerts for this company. A consumer warning against this facility might save future victims from their fraudulent service recommendations.

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R
R
Ralph Gray
Peachtree Corners, US
1 comments
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Oct 25, 2012 8:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

What ever happen to thank you, your husband approve repairs in your absence and all repairs was shown to you when you return to disapprove.All repairs was completed and come with 12mts or 12k mls warranty.Hope we could continue serve your needs in the maintenace of your used maxima.

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    1-1, Takashima 1-chome, Nishi-ku, Yokohama-shi, 220-8686, Japan
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Nissan Category
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