After having been your loyal costumer since at least 2009 (yes, at least 10 years), all of the sudden started FORCING advertisement on me, without my asking for it. I find it abusive, that I am paying good money every year to them for their "protection" of my computer against intrusions. And, they are using the same software to force their ads on my PC, via task bar, browsers and even emails. This is an abuse of your clients trust. And for the first time in 10 years, I intend to find some other provider I can trust. And I hope many other clients take the step to demonstrate this is not acceptable. Shame on you!
The complaint has been investigated and resolved to the customer's satisfaction.