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CB Office Space and Supplies Office Depot Complaints #242-261
Office Depot

Office Depot review: unauthorized credit card charges

I
Author of the review
11:09 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I did not notice that I was charged twice for a service on the purchase of my computer and warranty until I went to pay my credit card where I noticed 'something' was wrong because it was way over the cost of one computer and one warranty charge. I brought the receipt which clearly shows the overcharge entered twice on the receipt - but Office Depot refused to credit me my over charge.

Update by IBessette
Nov 14, 2015 2:21 pm UTC

This is an update - I thank God for the right Management person Tina is her name from the Mt Dora Fla store. She was very professional and cleared up the entire matter and got me my refund. I don't understand how just talking to the right person makes such a difference. Just showing her all my receipts and her knowing her business cleared the entire matter. I am so relieved and thankful for Tina. This whole ordeal made me physically ill but I was not going to give up on it - next step was small claims court because right is right.

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