Menu
Register
Write a review File a complaint
CB Internet Providers Optimum TV service, Acc # <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>, Irving Dittmann
Optimum

Optimum review: TV service, Acc # [protected], Irving Dittmann

I
Author of the review
6:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Weeks ago, I contacted your company by phone to inquire about any programs that you may have that would lower my monthly bill. I was told that I already had all the discounts that were available. So I asked, what if I canceled the internet & home phone service. What would just the TV service cost me. I was told that, If I did do that, that my monthly charges would be around $66.00 dollars. So as of today, I called your company to cancel these two services. I was kept on the phone for more than 60 minutes. while they tried to get me to not cancel anything. I was offered lower costs for everything. Why the hell did they not offer that to me when I originally called in. ITs too late now, I already went with another company for internet service. And now I am being told that my TV service will cost me over $200. I complained and they put me on hold, came back and offered a lower price. This happened several times. My last conversation, I was told that it would cost me $166 per month, but that they would give me a $45 discount for 3 months. well, I do not believe this is true, since the first email I received today said my new bill would be $ 199 per month. what the hell is going on with this company. I have been with you for many years. and do not appreciate the way I felt I was treated today. It was important for me to say with Optimum, because my wife is a retired cancer patient, and it's too hard for her to surf apps to find the channels she watches daily. I would like to know now what is the bottom line that I must pay to have your TV service in my home.

0 comments
Add a comment
  1. Optimum contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
    +1 (866) 200-7273
    Click up if you have successfully reached Optimum by calling +1 (866) 200-7273 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (866) 200-7273 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number 26 26 users reported that they have UNsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number
    Customer Service
    +1 (973) 230-6048
    +1 (973) 230-6048
    Click up if you have successfully reached Optimum by calling +1 (973) 230-6048 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-6048 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number 1 1 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number
    New Jersey, CS
    +1 (973) 230-2037
    +1 (973) 230-2037
    Click up if you have successfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-2037 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number
    New Jersey, Sales
    +1 (203) 870-2583
    +1 (203) 870-2583
    Click up if you have successfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2583 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number
    Connecticut, CS
    +1 (203) 870-2492
    +1 (203) 870-2492
    Click up if you have successfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2492 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number
    Connecticut, Sales
    +1 (631) 393-0637
    +1 (631) 393-0637
    Click up if you have successfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0637 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number
    Long Island, CS
    +1 (631) 393-0707
    +1 (631) 393-0707
    Click up if you have successfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0707 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number
    Long Island, Sales
    +1 (718) 860-3514
    +1 (718) 860-3514
    Click up if you have successfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 860-3514 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number
    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
    +1 (718) 975-1140
    Click up if you have successfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 975-1140 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number
    NY: Bronx / Brooklyn / Westchester, Sales
    More phone numbers
  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media