Pei Wei review: management/employee behavior and conduct

I arrived at Pei Wei with my daughter to have a quick bite to eat like we always do every Wednesday. When I walked in I noticed one of the employees(a girl with short brown hair) on her phone while I waited to be assisted. She continued to talk to others while someone else had to take my order. I then notice who I assume to be the manager(a lady with blonde hair) ignoring the chaos that was going on as the restaurant was very busy. The food was a bit cold, almost as if it had been sitting out, I do not plan on returning until there is new management put in place and a better attitude in the store.