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CB Restaurants and Dining Pollo Tropical Complaints #2-21
Pollo Tropical

Pollo Tropical review: Rude customer service when ordering.

B
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10:48 pm UTC
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The person who took my order was acting like he could not hear me... And would forward his ears to me and act like... Huh?... Huh?... Making me look like an idiot.. I have used this location all my life, whenever I craved for pollo tropical.. But when the manager came out... He cut my whole chicken family meal... Added me my cilantro and pollo tropical heat sauce... I think the guy who took my order in the begining needs hearing aids... Or has an age kind of racism... He was really young... Young enough as my sons age.
This store is at sanford, florida.. And it happened around between 3:00 and 4:00 pm on 5/28/2026.

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  1. Pollo Tropical Contacts

  2. Pollo Tropical phone numbers
    +1 (866) 769-7696
    Click up if you have successfully reached Pollo Tropical by calling +1 (866) 769-7696 phone number 0 0 users reported that they have successfully reached Pollo Tropical by calling +1 (866) 769-7696 phone number Click down if you have unsuccessfully reached Pollo Tropical by calling +1 (866) 769-7696 phone number 0 0 users reported that they have UNsuccessfully reached Pollo Tropical by calling +1 (866) 769-7696 phone number
    +1 (800) 819-3744
    Click up if you have successfully reached Pollo Tropical by calling +1 (800) 819-3744 phone number 0 0 users reported that they have successfully reached Pollo Tropical by calling +1 (800) 819-3744 phone number Click down if you have unsuccessfully reached Pollo Tropical by calling +1 (800) 819-3744 phone number 0 0 users reported that they have UNsuccessfully reached Pollo Tropical by calling +1 (800) 819-3744 phone number
    Marketing
  3. Pollo Tropical emails
  4. Pollo Tropical address
    7255 Corporate Center Drive, Suite C, Miami, Florida, 33126, United States
  5. Pollo Tropical social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 03, 2026
  7. View all Pollo Tropical contacts
Pollo Tropical Category
Pollo Tropical is ranked 63 among 122 companies in the Restaurants and Dining category
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