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RaceTrac review: bad customer service

Z
Author of the review
7:17 pm UTC

On Tuesday 12/10/2019 at 7:45 the assist. manager was at the register, I went to pay for $20 gas. I pay with a 10 dollar bill, one $5 bill and $5 dollars in quarters. She was Talking and joking with the coworkers at the same time she was trying to count the money. she got confused and start re-countIng the money. she did it three times. because she was not paying attention at he job she was doing. Then she told me I was short $.50 which was not true because I gave her five dollars in quarters. I don't care about the $.50 at all, it's just the point that she offended me by saying I was wrong when I am sure she did not count correctly since she was distracted. I'm a regular customer at this location getting my gas and coffee. I can get the same thing at one of the other two gas stations in same area. But I always choose your station because normally there is good service. Thank you for reading this complaint and hope emphasis is made on good customer service. Very important.

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