Simply went into my nearest racetrack
To redeem my items (kingsize candy bar and small ice cream) Went to cash register
To complete it all and for some reason I was being told it’s only accepting one item
The was a lace of attention or concern in my situation I told them disregard the ice cream then if my points where redeemed
For the king size candy bar I’ll just accept that an leave but I was told do to what ever situation I couldn’t do that either by that point I just got frustrated told them to keep everything an I just politely left out the store an proceeded with filing this Complaint
Desired outcome: That my points be Returned back to me and that the employees be aware that they have to do better when it comes to customer service