Realtor.com review: lead generation ( 2 comments)

I am writing this review because I don't want any other agent to loose money with this company. I decided to work with realtor.com back on May 23, 2016. Realtor.com charged my card twice for the same product. My credit card company contacted me on May 24, 2016 in reference to suspicious activity on my card from realtor.com. I was extremely upset because once realtor.com over charged my card, I was away on vacation and had no additional cash or credit card to use so I had to borrow money for the remainder of my vacation. I called realtor.com on May 24, 2016 along with my credit card company and it was revealed that realtor.com charged my card twice my mistake and I would have to wait for the other charge to drop off. I cancelled with the representative on May 24, 2016 and told them I no longer wanted the product because of the over charge. Realtor.com representative stated that she would cancel the product and I would not have any worries. Needless to say they kept charging my account. Due to the fact that I called my credit card company on the line they heard the entire conversation and shut down my card and issued me an entirely new one so that realtor.com could stop receiving money. After filing a complaint with my credit card company and calling everyday for 3 or 4 days with hours spent on the phone, they finally agreed to return the money they took from my card. Please understand that they stated that they dont have anything stating I cancelled. Realtor.com stated I had 3 days to cancel. Today on August 29, 2016 I received a phone call from realtor.com stating I have a $191.00 dollar balance. I asked them "for what". realtor.com stated that it was the payment for June of 2016. I stated I didn't have an account with you in June of 2016. The representative stated that I still owe the money. Hun? Please Please Please, this company is horrible. DO NOT USE REALTOR.COM