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CB Office Space and Supplies Regus Complaints #562-581
Regus

Regus review: billing

A
Author of the review
8:23 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I had the Regus representatives at my office complete my billing and they did not post it correctly so then I received fees and then my phone number and ability to book rooms was suspended and it took 3 months after I had already paid my account full to access the location. Worst customer service ever! It effects your business! Regus customer service is horrible! They definitely put their pockets first.

Regus response
Jul 12, 2019 11:47 am UTC
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Dear ‘ABC Business’,
We are sorry to hear that you are unhappy. Transparency is key to us and we work hard to ensure full clarity on everything that we do.
We would like to assist you further, but your post is anonymous, which stops us from being able to investigate and contact you. Can you please email us at account.helpdesk@regus.com with a few more details so we can identify your account and assist?
Our customers are advised to pay their invoices through their online account, to prevent such allocation delays. It’s very simple, just go to our website and log into your account from there.
We look forward to receiving more information from you and resolving this matter. Thank you
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Regus Contacts

  2. Regus phone numbers
    +1 (855) 400-3575
    Click up if you have successfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (855) 400-3575 phone number Click down if you have unsuccessfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (855) 400-3575 phone number
    +371 67 118 333
    Click up if you have successfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have successfully reached Regus by calling +371 67 118 333 phone number Click down if you have unsuccessfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +371 67 118 333 phone number
    +1 (800) 633-4237
    Click up if you have successfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (800) 633-4237 phone number Click down if you have unsuccessfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (800) 633-4237 phone number
    More phone numbers
  3. Regus emails
  4. Regus address
    26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, Luxembourg
  5. Regus social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
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Regus Category
Regus is ranked 3 among 16 companies in the Office Space and Supplies category
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