Rent-A-Center review: laptop

I'm NOT going to recommend this store to anyone! They are a rip off!

I gave them my credit card number for them to take out my monthly payment and I was never notified by phone call, email, letter or anything saying my payment never went through.

Then on the 25th of September I get a letter saying I have refused to make a payment on the laptop. How could I when I was never notified that the payment never went through?

I called them and they called me back and I got hung up on. Called back and told me there is nothing they can do that they want the laptop back!

This company charges too much for number two.

I'm not a happy camper and I wanted to let everyone know about this company and how they will take your money

Very unprofessional in customer service since I have been a customer service representative for over 15 years

I have seen them throw pillows in a dirty truck and not even protect them