Rent-A-Center review: terrible ways they treat customers

I rented a couch from rent a center in franklin indiana I have had issues and filed complaints with the company and gotten no where. The first sign of trouble was when a certain employee would call me days before my payment was even due asking when i would be making the payment and was even calling relatives and the payment wasnt even due yet. I had become due on my account and during that time I recieved several calls from this place I mean they would call and then hang up and call back again and again with in seconds of the call. They would even go as far as blocking there number . I recived a call one evening from an employee the one employee that has been causing all the stress from his personal cell phone after the store was closed for business by about an hour to hour and a half after they were closed for the day. During this converstion he became loud yelling at me talking very rude name calling I had place the call on speakerphone so my husband could hear and He called me a lying fing ###. My husband went to the store the next day and of course he and the store manager denied it all the way. Even the boss of that store didnt do anything about the way I was treated. This past incident put my anger and frustration over the top 2 employees showed up at my place of work while i wasnt there and my elderly mother in law was there alone. He was intimidating rude and hateful They discussed my account with her while she wasnt on my account anywhere. They stood in front of the door was saying very rude hateful things about me saying i was a liar i had no respect for anyone and was a terrible person no human being should be spoke to or about in that manner. I have filed complaints with the bbb. the attorney general of indiana and with the company and nothing has been done the person over this specific store stood up for the employee that has gone above and beyond the meaning of poor customer service. Im appualed of how terrible this company has been I would never reccommend this store to anyone This employee should be fired and never have a job in customer service again. My couch should be paid for and my obligation to the company resloved.