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CB Furniture Stores Rooms To Go Complaints #522-541
Rooms To Go

Rooms To Go review: dining room set

D
Author of the review
9:07 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I purchased the set July 2017, my family sits there on Thanksgiving. I noticed last week the chair started to peel. I took pictures and emailed them and they said they do not stand behind the leather on chairs or bedroom sets, only living room sets. Via email I sent the pictures to them and was told to pay a company to reupholster the chairs. I have owned the table 2 years. Their customer service is horrible. I am sure the benches are next.

Rooms To Go - dining room set - Photo 1
Rooms To Go - dining room set - Photo 2
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Rooms To Go response
Nov 12, 2019 1:52 pm UTC
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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We're sorry for the issues you're experiencing with your dining set, and we are happy to look into this. Please shoot us an email with your order info and details to TellUs@RoomsToGo.com.
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  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    Click up if you have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 2 2 users reported that they have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number
    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    Click up if you have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number
    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2026
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Rooms To Go Category
Rooms To Go is ranked 20 among 291 companies in the Furniture Stores category
#18 Bob's Discount Furniture Bob's Discount Furniture #19 Chairish Chairish #20 Rooms To Go Rooms To Go #21 La-Z-Boy Furniture Galleries (Regional for Florida) La-Z-Boy Furniture Galleries (Regional for Florida) #22 Living Spaces Furniture Living Spaces Furniture

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