Ross Dress for Less review: ross employee named isabel

Wow. Something CRAZY happened to me today at this store!

I was in such good spirits coming to this store today and decided to buy some stuff for my yorkie (who is going to be giving birth in 2 days) I needed some blankets and doggie items for her puppies etc. So came here and purchased items totaling to $30!

When I got to the REGISTER, a ROSS EMPLOYEE named "ISABEL" (she has a terrible accent) started ringing me up. I notice the pink doggy blanket I was buying had stains in it, so I asked her, "what is it?" she says "Oh shampoo or lotion that maybe spilled in it..." she asked me if I wanted it, I said "yea, I want it, I don't care." She ignored me and she placed this pink doggy blanket right on her foot (on the floor!) and kept on ringing the rest of my items. I said, "wait, I still want the pink blanket.." she kept ignoring me, wasn't saying anything, and finally she said "you sure you want it?" I said "YES! I TOLD YOU I NEED IT for my dogs litters" She then says "I can't sell this to you!" I was like WTF? I need it, and will pay for it, I can't believe you're forbidding me from buying something here. She then calls for the Manager, the Manager comes up and says, yea just give her a 10% discount, For me, I didn't give a ### whether there was discount or not, I just wanted the damn blanket! but wait.. it gets better so this stupid dumb [censored] Ross EMPLOYEE (while a young Blonde Supervisor stands next to her) kept talking ### on me - saying I WAS THE ONE WHO WAS RUDE TO HER when I clearly was NOT, on top of it THIS [censored] BEGAN POINTING HER FINGER AT MY FACE while I WAS STANDING IN FRONT OF HER, and THERE WERE PEOPLE waiting in line behind me, I TOLD HER TO STOP POINTING HER FINGERS AT ME BECAUSE THERE WILL BE SOME SERIOUS CONSEQUENCES with it! At the end, I paid for my Items and I had change from the amount I gave her, I held my bag to her for her to put the change back inside the bag, INSTEAD this stupid ### places my change on TABLE TO HAVE ME PICK IT ALL UP! I AM IN SHOCK that Ross hire employees such as this stupid ###.!
I can't believe how f*cking RUDE THIS BIATCH is!

I have always shopped at this store and the rest of Ross Stores (spending lots of money in whatever I buy, whether it's perfume, watch, clothes, kitchen items, shoes, bag, etc. and have kept all of my receipts!) in San Jose since I like looking at what they all have, but ever since this incident, I am NO longer going to be shopping at this particular Ross in Saratoga any longer and will inform families and friends to do the same, ON TOP OF THAT, I am also going to FILE A COMPLAINT with ROSS CORPORATE OFFICE in the HR DEPARTMENT in Pleasanton AGAINST this Employee NAMED "ISABEL". I shall be giving them a call tomorrow to complain about this employee!

She should NEVER be allowed to work in a place like Ross. She needs to get fired for this and should NEVER TREAT Loyal Ross Customers like me this way who spends so much money on this store! I did not deserve this rude treatment. I came out of there so f*cking pissed I literally wanted to kick the ### out of that woman if I had the chance! But I think in the end, I will have the last laugh because I will make sure Ross HR MANAGER either suspends her or fires her because she gives Ross Stores a BAD REP!