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Very embarrassing situation. I had just driven over 7 hours to visit with my family member for a few days. I always love to visit ruth chris in every city I visit if they have one. My cousin made reservations, as usual and we were all set. We had a party of 4. Myself, my cousin, her boyfriend and his mom. After waiting about 10 to 15 minutes for our table we were anxiously looking the menu over to decide. The waiter took our drink orders. As we were enjoying our drinks a gentlemen who worked their obviously, asked me to remove my hat. I happen to be going through stage 4 breast cancer and am undergoing chemo. I was so embarrassed, but instead of ruining everyone's evening I removed my hat. This should have been told to me while sitting in the waiting room waiting on my reserved table. I won't ever eat there again and am still embarrassed and hurt. I and my husband are in our 40s. We eat at this place all the time in columbus ohio, peurto rico, miami, cincinnati, you name it, and I was never asked to remove anything. I've even came straight from my chemo in leggins and a teeshirt. I sat at the bar alone and ate my steak... I just wanted to warn people about this location. Don't go there if you can help it. They don't know what good customer service is. They are too worried about my outfit.
