Ryze Superfoods
reviews and complaints

I ordered 2 coffee and a creamer I recieved the product I thought I was over and done with this company. To my surprise a shippment arrived with 2 coffee and a creamer. NOT ONE BUT 3 ITEMS ARRIVED. I never made an account, but I was told I signed up for a subscription. I did not like the coffee or the creamer it is still in my kitchen. I email someone call andree about the issue. She/he told me he/she told me she will freeze my account until the coffee kick in my system. In three months time she will unfreeze it.

I felt so viloted and taken as a hostage. I need a refund for this second order and an address to return the coffee. Thank You

I accidently signed up for automatic refills, and I want to cancel. The number on the website is no good, can't get through there, and to send an email, I must pay? please cancel my auto refill ASAP as I still have plenty of it in my first package, and I already received another, and it will not be long before I receive ANOTHER ONE IN THE MAIL?! It would'nt be such a problem if I received a refill every 6 months, BUT THIS IS TOO SOON! How much am I supposed to drink of this a day?

Thank you in advance.

I returned this package because of extensive negative reviews on the company on Reddit. Their return center received it on 9/17. A representative by the name of Alex Crusoe assured me via email that a refund was issued on 9/18 via paypal. It is October 2nd and the refund is still not reflected on my account. I am starting to suspect fraud. Attached is a screenshot of the email and my paypal transactions (where the refund would show up) from 9/12 to today 10/2

I orderrd RYZE just to try but they automatically charged another $72 today to reship another two bags. I have not even finshed the first bag I orderred.

they did not provide the order number but my email address is [protected]@icloud.com and my cell phone number is [protected]

I tried to call them but they don't have a customer service number

Please help and I need to stop this order

This is a scam company who only lets you order by putting you on auto ship to sell you crushed dirt after your first purchase.

They refuse to cancel anything only modify your subscription so you become a life long customer of their dirt This company has many complaints & should be investigated.The reviews on every search engine states the same complaints,

Bait and switch companies need to be throughly looked into especially when they are providing something you are ingested & can become toxic!

We ordered the RYZE mushroom coffee to try it out & my husband doesn't like the flavored or gritty substance so we wanted to cancel. I tried it & it causes my face to swell & upsets my stomach due to an already autoimmune situation, as well as having some sort of allergy to it. We apparently didn't read the fine fine print where they don't tell you that you are going to be locked into some sort of a subscription for however long. So in other words, they're now going to continuously withdraw money from our account and force us to buy Ryze superfoods coffee. Seems like a really tricky way to take your money. It would be best if a subscriber actually liked the product and wanted to continue to order it. Not be forced to take it because you signed an agreement in the beginning. Good way to make money off of people that don't like the product and scam them.

I ordered once and still have not used up the first order. I did not sign up for a membership which they said I did, but will not show the initial order or my file.

I called the number and it went to a weird voice message. I received an email that stated that they have moved my auto order to November, which I do not want to continue with this company.

They do not want to be able for their customers to contact them at all.

I want a full re-fund and to cancel any future orders.

I ordered the Ryze starter kit for $55 on 09/05/23 Order number #RYZE3135514 when I tracked my package a week later they said it has been picked up at the USPS facility, when it was supposed to be delivered. I never picked up my package but Ryze has no customer service number to contact. How do I get help with my situation? I would appreciate a response from the company.

My credit card was charged for a reorder. Notifications state the order was shipped and followup notification indicate it was delivered. (also tracking numbers provided indicate delievered) - THE PRODUCT WAS NOT DELIVERED, I Have reached out to the company (3) ways. 1.) email provided, 2.) on webpage contact page, & 3.) phone call - where only a VM could left - no live person. No reponse, No help, will give them another 24-hours before i file a clain with my credit card.

Initial purchase 60 day supply (2bags) plus 50% off coconut creamer . Order took over 2-3 weeks to arrive and charged $4.99, even though they POST free shipping.

A month later email says reminder subscription order being sent in three days ( or something to this effect) but we want to be sure. I immediately respond to CANCEL. Andree responds sorry can’t cancel already shipped .

Why do I NEED another 60 day supply when i still have 56 days left

She said CANT cancel when l receive can request RA and send back , but can cancel future orders. Very vague and consumer thinks no more contact with RYZE. But they send anyway .

Just received box and I don’t want and Andree says must pay for shipping to return box.

Deceptive advertising and POOR customer tactics! I want my FULL refund .

Thank you

B. Ho

This company is a scam. I placed an order in June 2023 and received. I could not use the product due to headaches and stomach issues. I reached out to customer service and was told to use for a couple of days and then reach out again. I reached out again and went back and forth via email. I finally kept the product due to the fact I ordered and moved on. I told customer service do not send me anymore product and cancel any further orders. They persisted to send another order. I told them to cancel all and do not send me anymore product. They emailed again and said sorry we already sent it out. I will call my bank now and get charges reversed. This is horrible customer service and do not order from them again.

I bought a one time purchase of the so called coffee once, and it was terrible! I did not sign on for repeats, but contrary to my wishes, I was put on a repeat and have now changed my credit card, and will do everything I can: I was going to keep the first batch, and just not buy again, but now that you pulled this: I want a total refund of everything I bought from you, and this latest $70.00 box has not been opened and will be returned to sender: it is hard to know where to return though, as you guys give no information and perhaps our controller's office would like to hear about this scam! ~ when you call the customer service #, [protected], an answering machine says hello (male voice) and then a beep and nothing after that! Flem flam! Not a business!

This company operates like a scam. They’re unable to fulfill orders, no tracking numbers ever provided, you will sit and wait, never getting through to customer service, all while receiving 1000 spammy emails a day from them begging you to come back and buy more. Please, don’t be like me, falling for this “too good to be true” product. It is truly a shame.

I order from Ryze August 18 2023 because I have issue drinking the regular coffee they have a special by 2 get for $42 I place the order they told me my order in transit no such thing they gave me fake tracking number when I click it say it in Carteret ready to ship this order since August 18 2023 I email they say 9 to 12 day it pass it no September now order nothing I reach out to them they have a generated message no am out of $42 they are a Scammers I open up a dispute case with PayPal to see if I can get my Refund

I ordered one package and did not sign up for auto refill. My credit card was charged for a second recurring order that I did not authorize or place. Impossible to get in touch with anyone to stop and refund. There are 2 icons on their website and email that offer says to get in touch with the company—-phone and email. Only the email icon works. No phone number is listed anywhere. Had to go to this site to find it. When I call someone says “hello” and it goes to voicemail. Clearly a scam to trap people.

I ordered a bag of Ryze Mushroom Coffee to give it a try since I had seen so many ads for it. I got my first bag and tried it, didn't really notice any change or miracles so I didn't even finish my first bag. After a lot a month went by, I received an email that placed another order for me that I did not authorize. I went to their website to file a complaint and to refund me back for what I did not authorize and did not get any response back. Ended up with a second bag of coffee. After another couple months went by I received another email of an order processed without my consent! Even though my credit card had been lost and the number changed, they still managed somehow to gain my card info and charged me for a 3rd bag! Now I'm pissed, this is definitely a scam and the positive reviews online are fake!

I ordered Ryze Mushroom coffee in late Jul 2023 to try. I liked it enough to reorder so I wouldn’t run out of coffee while I looked around for less expensive mushroom coffee brands. Then I discovered two charges on my bank records ($70 & $47 respectively). I immediately looked for the company contact info to speak to a rep. The number they gave my bank is a foreign number that I cannot reach. I went to their website and cancelled 2 subscriptions that I was not aware I even made! There is an odd way of tracking customers which does not use account numbers. So, with no one to speak to, I doubt I’ll get any of my money back. This company’s advertising practices are misleading at best. No matter the analysis of this “complaint board” is. 🙁

I contacted this company via email to cancel my subscription. They agreed to cancel it. A month or so later I received another shipment and was charged on my credit card. After contacting them, they let me know that they had sent me some emails and since I didn't respond they decided to renew my subscription without my permission. I'm sure it will be a long waste of my time to get refunded now.

They will make it very hard to cancel and even after you do, they will renew your subscription without your permission which should be illegal.