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SafeCart review: overcharge and frozen computer/can't contact the company ( 3 comments)

A
Author of the review
12:45 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

This company advertises software to fix your computer and states they will only charge $9.95, instead they charge $39.94 and it freezes up the computer.

When you try to call or contact them they do not answer their phone ... automated answering service just plants you on hold. They do not answer emails with complaints.

I am in the process of getting Discover Card involved ... help with disputing the charge. The products I bought:
RegCure
ParetoLogic Privacy Controls

I found the following address and wrote to them but they did not reply in any way.
ParetoLogic Inc.,
1827 Fort Street,
Victoria, BC
V8R1J6
Canada

Following is a list of partner companies ... beware of them as well:
Partners List

* AHA Computer Co.
* ALT126
* Argent Solutions
* Asknet (DE)
* Asknet/Softwarehouse
* Avanquest
* Blufile
* Bluesquad
* [protected]@re
* CAIP/ACFI
* ClickHere2Network
* CoGen Media
* CommTouch
* CompUSA
* Fed. Harley-Davidson Clubs (EU)
* Flexera
* Forrester Research
* Frame4 Group
* Global Computer
* Intel Business Exchange
* IPL Systems
* JSC Softkey
* Laplink
* Katron

* Immunet Co.
* Netcomtech
* Netscape
* PatriotNet
* PC Security Shield
* Poco Systems
* ProPcM.com
* Reboot Consulting Co.
* RevenueWire Inc.
* Roche GB Limited
* Softchoice
* Softonic
* Software Express
* Softwarehouse.biz
* Softwarehouse.de
* Software Paradise
* Sunbelt Software
* TechOne Computers
* TigerDirect
* Tribeka
* TTAsia
* West Coast Labs
* WorthyDeal
* XIT Distributing

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
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D
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Daniel Taibo
Miami, US
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Mar 10, 2011 6:48 am UTC

I need to download Pareto Logic which I paid for Registry Clean-up my e-mail is ardt2007@sbcglobal.net I need the KEY No.
My name is Daniel J. Taibo live in Richmond, Texas 77407

J
J
jaelave 1
Ann Arbor, US
Send a message
Oct 28, 2011 5:11 am UTC

the same here I bought driver manager software from them and it crashed 2 of my computers within minutes of being installed.

C
C
christiane shertz
Skiatook, US
Send a message
Sep 11, 2012 10:59 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

The same for me - I got a technician from "iIdia" or "Pakistan" . . . some outsourced employee to help me download . . . and at the same time he was downloading the software he was harassing me to buy a yearly plan - I said harassing me because I told him repeatedly that I wanted to think about it and did not want to buy it now - he kept on and on and would not let me get a word in - I was so frustrated that I hung up on him while he was still connected to my computer - when I turned on my computer again, I was unable to get internet, many things were gone and I knew this guy did it because it happened immediately - I had to bring my hard drive to Staples who told me there was a virus, etc. - this cost me $200.00. Christiane in Torrance, California.

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