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CB Automotive Fueling and Charging Review of Sainsbury Petrol Station Aylesbury
Sainsbury Petrol Station Aylesbury

Sainsbury Petrol Station Aylesbury review: Forecourt staff

R
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6:38 pm UTC
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Tuesday 14th April at approximately 09.30.
I visited the above petrol station to top up my car, Using the pay at pump facility. I proceeded to fill my but before it was full i noticed the fuel had stopped but the cash counter was still ticking up further costs. I obviously went into the cashier and explained what happened. They were not interested in helping but suggested I contacted trading standards. I am disgusted by their attitude. I went back to my car and was approached by a have driver who was waiting to use the pump. I explained what had happened to me, and he explained that the pumps were set to turn off when they reached £98. Which must have been what happened.
If your staff had bothered to explain that the whole situation could have been resolved. Instead they were rude and disrespectful.

Country of complaint: United Kingdom

Desired outcome: I would expect a response and an apology. And I would hope you take better care of the quality of staff you employ and provide them with the training to be courteous to customers.

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