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San Diego Gas & Electric Company

San Diego Gas & Electric Company review: Net metering application

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5:39 pm UTC
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SDGE Net metering/DIIS team has gone no contact with my application and will not respond to emails or phone calls. SDGE customer service representatives have been refusing to transfer me to speak to some one in the net metering team claiming their auto-reply email is the only point of contact. I've left voicemails and multiple emails. I have enough solar power to where i would have zero usage if selling back to the grid was an option. Instead, i am paying hundreds of dollars a month in power bills when there is no need to. I need some communication from them to see what the issue/hold up is and how i can speed things along. To make matters more ironic, this has all gone through their "Fast Track" system. If the project can't be completed for weeks or even months; just say that. Do not leave customers in the dark wondering when the bleeding from the unnecessary billing will end. Truly disgusted.

Claimed loss: Hundreds soon to be thousands. I have receipts.

Desired outcome: Literally just contact me with a timeline/path forward.

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