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CB Department Stores Sears Complaints #1542-1561
Sears

Sears review: plastic buttons on control panel falling off/breaking

R
Author of the review
2:07 pm UTC
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The plastic buttons on our dishwasher are falling out and or cracking and I was hoping to repair the cover buttons but I see from all the similar complaints that the recommended "fix" is a replacement control panel, which is ridiculous as the control panel works perfectly now. A plastic cover is substandard and to spend $100+ for a control panel is ludicrous. Step up to the plate Sears and stand behind what you sell. As a general contractor here in Massachusetts, specializing in kitchen and bath renovations, I will find it impossible to recommend Sears products to my customers in the future unless this issue is resolved

Sears response
Mar 03, 2015 4:23 pm UTC
Sears customer support contacts
Phone numbers

+1 (847) 286-2500

+1 (800) 665-2127

Address

3333 Beverly Road, Hoffman Estates, IL, 60179, US

Website

www.sears.com

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Hi there, Roym!

We are upset to see you are having some problems with your dishwasher. We understand the importance of having a working appliance and we do not like seeing our members upset. Have you had a technician out to properly diagnose the issue?

Best,
Sears Member Service
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  1. Sears Contacts

  2. Sears phone numbers
    +1 (847) 286-2500
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    +1 (800) 665-2127
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    +52 55 3628 3920
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  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
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    Jun 14, 2026
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