CB Automotive Fueling and Charging Shell Complaints #1022-1041

Shell review: dishonesty, rudeness, unprofessionalism ( 1 comment)

Southernpride88 of Mableton, US

Jun 14, 2011 8:53 pm UTC

Resolved

I was here 04/23/11 around 11:30pm making a purchase at this store when I made a purchase and handed the cashier money I left my keys and phone on the counter. So I left the store and 10 minutes later I noticed my phone missing so I went back there because I was last there so I asked the cashiers was my phone there ( they were to Arab guys) they kept saying no I could tell by their look they stole it but they kept saying we don't got it I used their phone to call mines but went straight to voicemail therefore I knew it was gone so I know it was stolen. I then asked them for their phone to call the police they said no and said were not in this that really made me think they stole it if they didnt they wouldn't hesitate to call the police. Then I use a customers phone to call the police. Then the police come 30 minutes later they don't do ### some fat cop comes out and gives me a case number. The people at the store gave me a managers number and his name Ahmed and told me to come in Monday morning and he'll show me the surveillance system claiming that they had all these cameras. Later on that night I called the store and offered the guys a reward if they found my phone and they started cursing and etc they were some very nasty Arabs. I then call the store Monday morning and talk to Ahmed the manager and we agree to meet at 3 o clock. I wait there for two hours and his employee calls him and he
says he'll be there at 7 claiming that he was busy. I show up again around
7 and I ask the cashier is the manager there he says hold up then this guy comes out of the back office greeting me and says oh Ahmed isn't here he picks up the phone and calls a number with no response and I could tell by looking in his eyes they were all in it together. This guys name was Sam or zam some owner like guy claiming he didn't have access to surveillance either. So therefore I got tired of arguing with them. All the staff there are Arabs and they are all together lying and cheating
together. They keep making up stories so they don't have to show me the
video surveillance. After I left I called corporate and complained corporate shell can't do much since the store is independently owned by some Arab [censored]bags. I called just about every local jobber to complain but I still need to find someone who will do action. Please everybody avoid this store go to the quicktrip across the street they're much cheaper and better and professional. These loser Arabs are not gonna make it anywhere by stealing my phone.

I called it for a week main point is they refused to show me video surveillance

Yes but a honest person or cashier would hold the phone or return it and would have no problem showing footage

But what's their problem of showing me the camera or footage I'd they have a problem doing that then there's a real problem

All the gas stations now have computerized surveillance system there's no such thing as tape now it all goes on a computer and is on there I've worked at one before I'd know. This store had so many cameras they had at least 5 by the register area. Yes all the staff was Arab and not one helped me in a professional manner.

It was a iPhone not a cheap phone if it was id give a rats ### if it was cheap. I'll guarantee if it was a American operated company they wouldn't have done that

Plus if they just showed the footage this wouldn't have been on here

They had 20 something cameras in that store and it's a 24 he store. Just about every business in Georgia has security cameras due to robberies and crimes going on

Yes I got those the key ring was around my finger the main point is this establishment are crooks and liars please avoid them If you need gas or something go to the qt across the street also the quicktrip is way cheaper

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

Add a comment

Marge Gunderson

Seattle, US

65 comments

Marge Gunderson of Seattle, US

Jun 15, 2011 7:33 am UTC

Verified customer

You sniveled and whined that they're Arabs six different times, as if that somehow negates your irresponsibility and failure to take care of your own belongings.

You said yourself they aren't going to make it anywhere with your pitiful little Tracfone knockoff, although you seem to think that's also due to them being Arab, so why would they even bother hanging onto it?

What exactly did you expect the "fat" cop to do for you after you lost your own phone? They have more important things to do than wiping noses and ### all shift.

Sack up, beg your service provider for another freebie phone and ffs, keep better track of this one so you don't have to harass hardworking retail employees and waste the resources of the local police cleaning up your messes.

Shell - mobile draw 2009 200000 gbp 205

Resolved

Shell - winner of mobile draw 54

Resolved

Shell - the 200 9 shell u. k mobile award 57

Resolved

Shell - fraud sms 120

Resolved

Shell - fake sms 29

Resolved

Shell - gasoline

Resolved

Shell - Bad service

Shell - the fowler store

Shell - unsafe practices, rude customer service by station employee

Shell - Gas pump credit card charge

View all Shell reviews and complaints

Shell Contacts

Shell phone numbers

+31 70 377 9111

Click up if you have successfully reached Shell by calling +31 70 377 9111 phone number 27 27 users reported that they have successfully reached Shell by calling +31 70 377 9111 phone number Click down if you have unsuccessfully reached Shell by calling +31 70 377 9111 phone number 19 19 users reported that they have UNsuccessfully reached Shell by calling +31 70 377 9111 phone number

17%
Confidence score

Netherlands

+1 (888) 467-4355

Click up if you have successfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (888) 467-4355 phone number Click down if you have unsuccessfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (888) 467-4355 phone number

United States

+44 800 731 8888

Click up if you have successfully reached Shell by calling +44 800 731 8888 phone number 15 15 users reported that they have successfully reached Shell by calling +44 800 731 8888 phone number Click down if you have unsuccessfully reached Shell by calling +44 800 731 8888 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +44 800 731 8888 phone number

67%
Confidence score

United Kingdom

+44 207 934 1234

Click up if you have successfully reached Shell by calling +44 207 934 1234 phone number 7 7 users reported that they have successfully reached Shell by calling +44 207 934 1234 phone number Click down if you have unsuccessfully reached Shell by calling +44 207 934 1234 phone number 4 4 users reported that they have UNsuccessfully reached Shell by calling +44 207 934 1234 phone number

27%
Confidence score

United Kingdom

+61 893 386 600

Click up if you have successfully reached Shell by calling +61 893 386 600 phone number 5 5 users reported that they have successfully reached Shell by calling +61 893 386 600 phone number Click down if you have unsuccessfully reached Shell by calling +61 893 386 600 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +61 893 386 600 phone number

43%
Confidence score

Australia

+64 44 714 519

Click up if you have successfully reached Shell by calling +64 44 714 519 phone number 1 1 users reported that they have successfully reached Shell by calling +64 44 714 519 phone number Click down if you have unsuccessfully reached Shell by calling +64 44 714 519 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +64 44 714 519 phone number

100%
Confidence score

New Zealand

+43 800 080 299

Click up if you have successfully reached Shell by calling +43 800 080 299 phone number 3 3 users reported that they have successfully reached Shell by calling +43 800 080 299 phone number Click down if you have unsuccessfully reached Shell by calling +43 800 080 299 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +43 800 080 299 phone number

100%
Confidence score

Austria

+45 79 203 522

Click up if you have successfully reached Shell by calling +45 79 203 522 phone number 1 1 users reported that they have successfully reached Shell by calling +45 79 203 522 phone number Click down if you have unsuccessfully reached Shell by calling +45 79 203 522 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +45 79 203 522 phone number

100%
Confidence score

Denmark

+33 157 606 100

Click up if you have successfully reached Shell by calling +33 157 606 100 phone number 2 2 users reported that they have successfully reached Shell by calling +33 157 606 100 phone number Click down if you have unsuccessfully reached Shell by calling +33 157 606 100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +33 157 606 100 phone number

100%
Confidence score

France

+49 40 809 080 513

Click up if you have successfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have successfully reached Shell by calling +49 40 809 080 513 phone number Click down if you have unsuccessfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +49 40 809 080 513 phone number

Germany

+353 972 7100

Click up if you have successfully reached Shell by calling +353 972 7100 phone number 2 2 users reported that they have successfully reached Shell by calling +353 972 7100 phone number Click down if you have unsuccessfully reached Shell by calling +353 972 7100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +353 972 7100 phone number

100%
Confidence score

Ireland

+39 200 695 000

Click up if you have successfully reached Shell by calling +39 200 695 000 phone number 2 2 users reported that they have successfully reached Shell by calling +39 200 695 000 phone number Click down if you have unsuccessfully reached Shell by calling +39 200 695 000 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +39 200 695 000 phone number

33%
Confidence score

Italy

+31 900 202 2710

Click up if you have successfully reached Shell by calling +31 900 202 2710 phone number 2 2 users reported that they have successfully reached Shell by calling +31 900 202 2710 phone number Click down if you have unsuccessfully reached Shell by calling +31 900 202 2710 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +31 900 202 2710 phone number

100%
Confidence score

Netherlands

+47 51 693 000

Click up if you have successfully reached Shell by calling +47 51 693 000 phone number 2 2 users reported that they have successfully reached Shell by calling +47 51 693 000 phone number Click down if you have unsuccessfully reached Shell by calling +47 51 693 000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +47 51 693 000 phone number

100%
Confidence score

Norway

+351 214 200 400

Click up if you have successfully reached Shell by calling +351 214 200 400 phone number 1 1 users reported that they have successfully reached Shell by calling +351 214 200 400 phone number Click down if you have unsuccessfully reached Shell by calling +351 214 200 400 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +351 214 200 400 phone number

100%
Confidence score

Portugal

+7 499 923 2103

Click up if you have successfully reached Shell by calling +7 499 923 2103 phone number 2 2 users reported that they have successfully reached Shell by calling +7 499 923 2103 phone number Click down if you have unsuccessfully reached Shell by calling +7 499 923 2103 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +7 499 923 2103 phone number

100%
Confidence score

Russia

+34 915 370 100

Click up if you have successfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have successfully reached Shell by calling +34 915 370 100 phone number Click down if you have unsuccessfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +34 915 370 100 phone number

Spain

+1 (514) 356-7000

Click up if you have successfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (514) 356-7000 phone number Click down if you have unsuccessfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (514) 356-7000 phone number

Canada

+27 119 967 000

Click up if you have successfully reached Shell by calling +27 119 967 000 phone number 8 8 users reported that they have successfully reached Shell by calling +27 119 967 000 phone number Click down if you have unsuccessfully reached Shell by calling +27 119 967 000 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +27 119 967 000 phone number

45%
Confidence score

South Africa

+55 50 895 700

Click up if you have successfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have successfully reached Shell by calling +55 50 895 700 phone number Click down if you have unsuccessfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +55 50 895 700 phone number

Mexico

800 727 5270

Click up if you have successfully reached Shell by calling 800 727 5270 phone number 1 1 users reported that they have successfully reached Shell by calling 800 727 5270 phone number Click down if you have unsuccessfully reached Shell by calling 800 727 5270 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling 800 727 5270 phone number

100%
Confidence score

Brazil

+971 26 333 620

Click up if you have successfully reached Shell by calling +971 26 333 620 phone number 1 1 users reported that they have successfully reached Shell by calling +971 26 333 620 phone number Click down if you have unsuccessfully reached Shell by calling +971 26 333 620 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +971 26 333 620 phone number

100%
Confidence score

UAE

+86 106 529 6616

Click up if you have successfully reached Shell by calling +86 106 529 6616 phone number 1 1 users reported that they have successfully reached Shell by calling +86 106 529 6616 phone number Click down if you have unsuccessfully reached Shell by calling +86 106 529 6616 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +86 106 529 6616 phone number

China

+81 332 181 771

Click up if you have successfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have successfully reached Shell by calling +81 332 181 771 phone number Click down if you have unsuccessfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +81 332 181 771 phone number

Japan

More phone numbers

Shell emails

shellcustomercare@shell.com

100%
Confidence score: 100%

Support

Shell address

Carel van Bylandtlaan 16, The Hague, 2596, Netherlands

Shell social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 16, 2026
View all Shell contacts