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Shoppers Drug Mart

Shoppers Drug Mart review: pharmacy and cashier / bclc ticket sales

L
Author of the review
12:53 am UTC

I am a daily medication client at the above location. My prescription is worth around $40 dollars per day and costs are paid due to my disability stratus in BC.

On weekend days I have had a pharmacist named Martina ( I believe ) who is not a regular employee and works at different location.

She has dispensed my medication on many occasions incorrectly, refuses to address me in a professional manner, and will not even dispense my medicine according to provincial guidelines.

As a person who has been in customer service for 35 years I find she lacks empathy, the ability to take my medicine seriously and needs an attitude correction.
My concerns have been explained to the pharmacy manager ( Amy ) and nothing has changed.

On at least 10 occasions I have tried to purchase BC lottery corporation tickets and only 3 of the 10 staff were at to complete my request, and of those 3 people only one got it right ?

Previously I had worked in pubs and know a test is needed to be able to sell lottery . Either the training was grossly inadequate or the employees either do not care or do not understand English? Unfortunately I think it's a combination of a few things.

They do not care about the job, they are not properly trained and they just don't give a flying f_ck!

I will be contacting the BC lottery corporation. On Tuesday and filling a complaint with the BC College of Physicians and Surgeons, about dispensing abnormalities and non compliant pharmacists .

As well as relaying this process and outcome to CBC and social media bloggers .
Christopher Anstee [protected]

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Shoppers Drug Mart is ranked 8 among 48 companies in the Drug Store category