We ordered kitchen cabinets on 7/17/14 on line, order #[protected], for a total of $3745.09 From ShopRTACabinets.com and fully paid by electronic check since they do not accept credit cards, ( Should had been the fist clue that something was not right ) It had a promised delivery date of 3-5 weeks, after 6 weeks of no delivery and no word from the Co. I started to call and send EM asking for the status of the order, never to be answered. I then asked several times to have the order canceled and the full amount refund, again no answer.
To this date I have not herd a word from this Co. They still have my money, the costumer service department does not take phone calls and they do not answer any of the EM. They also removed all my EM to them from my account but I do have prove that they were received by them.
This is by far the worse Co. that I as a businessman I have dealt with.
Do not buy anything from this CO before you contact the Chicago BBB office.
They are runing a scam and what they do has to be highly illegal and possibly advertisement, mail and wire fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.