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SmartStyle

SmartStyle review: haircut/color

B
Author of the review
9:38 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I previously left a complaint about my recent disappointment with the hair color I received from a stylist at your salon. I was contacted, told I would receive a full refund. I'm still waiting for this to happen. I understand it can take a few days, but it's been more than that. I recently had to get my hair done again as it was difficult to style.

Update by Basager
Jul 11, 2019 6:17 am UTC

This is the 3rd complaint I'm giving. I was told I would get a refund after I complained about the recent cut and color I had done. I'm STILL waiting! Please resolve this issue ASAP. I was overcharged and given a different hair color than I wanted. I then had to get another haircut elsewhere because it was difficult to style.

Update by Basager
Jul 14, 2019 8:49 am UTC

Where's my refund? Still waiting. I keep getting emails saying I need to give more information. I gave you everything I had from receipt, here it is again: Walmart store #00160, ticket: 16, date of service: 6/17/2019 @ 12:15 PM, sale ID: 129652, stylist: Cheryl. Walmart: 7631 Gall blvd., zephyrhills, fl. 33541.

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SmartStyle is ranked 12 among 83 companies in the Hair and Beauty Salons category