Square review: Scam company ( 1 comment)

Hey, I am a representative for Ware-Ever pay, a new and relatively small mobile credit card processing service, and I would like to reach out to you as somebody who is frustrated with the way Square conducts their business. Unlike Square, we are a direct processor. This allows us to offer industry leading rates (2.49% swiped, 3.39% keyed with no monthly fee, or 2.29% swiped, 2.99% keyed with a $4.50 monthly fee), as well as a guarantee that funds will appear in your account the next business morning following any transaction. Square, on the other hand, aggregates all of their transactions and has them processed by a third party. This not only results in a larger markup, but also increases the likelihood that your money will be held for weeks, even months. On top of this, Square has an abysmal reputation when it comes to customer service. Because they force their millions of customers to direct their concerns and complaints through email, it can be a difficult and painstakingly slow process to deal with them. We know that when it comes to being funded for your transactions, you don't have time to wait around. Accordingly, our customer service queries are carried out over the phone to ensure that issues are addressed in real time, by real people. If thousands of dollars of your money was being withheld from you, would you rather sit around waiting for a big company to respond to your email, or have the ability to address the issue over the phone with a real person? Please feel free to call us at [protected] if you are interested or have any questions.