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CB Furniture Stores Star Furniture Complaints #2-21
Star Furniture

Star Furniture review: mattress protector

C
Author of the review
5:58 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Mattress protector purchased in dec 2017 with new star furniture mattress. Never fit bed properly, now stretched out and doesn't fit at all. Problem is, cover has 10 year warranty and is an integral part of the 10 year mattress warranty. We were told by seller that we would get up to 3 free covers a year apart.

I called warranty company today and was told that the cover was not covered by warranty, and that it was too bad that it stretched out and did not fit the bed anymore.

So a crappy mattress cover that is supposed to go with a matching 10 year warranty with our new mattress is not being replaced - and the warranty company basically voids our mattress warranty. All for $99.95.

Warranty number st2mp 0035773
Lehman, ron
Purchase december 2017
Star furniture 12350 ih 10 west, san antonio

Keywords:
bed covers dec 2017 furniture mattress protector new purchased seller stretched out warranty
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    +1 (855) 357-7827
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    16666 Barker Springs Road, Houston, Texas, 77084, United States
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  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 29, 2026
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