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CB Travel and Vacations Best Western International Complaints #2-21
Best Western International

Best Western International review: unauthorized credit card charges, unethical behavior

E
Author of the review
5:07 pm UTC

Date of incident April 6, 2019, 7:00 PM
Confirmed Reservation #[protected] Check-In April 6, 2019, Check-Out April 7, 2019
I went to the Desk Clerk and "she said could not find my confirmed reservation and then said it was for a day earlier (April 5, 2019)", Not truthfully. I Checked my e-mail
Confirmed Reservation and verified it is on April 6, 2019. I prepaid in advance $95.92,
with my Valid American Express Credit Card. She told me that if I want to stay,
I would have to pay again $118.00. I was upset and went to another Hotel in
bakersfield and paid $114.00. When I came home, I called the Hotel Manager and
"She said I can't help you and hung up on me" Both Persons are un-professional
and I lost $95.92. Goverment agency should enforce a strict law an regulation.
Contact Me: [protected]@gmail.com
Sincerely, Raymond H. Lee

Keywords:
check-in check-out confirmed credit card desk clerk e-mail government agency hotel manager incident prepaid reservation
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  3. Best Western International emails
  4. Best Western International address
    6201 N. 24th Parkway, Phoenix, Arizona, AZ85016, United States
  5. Best Western International social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
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Best Western International Category
Best Western International is ranked 19 among 404 companies in the Travel and Vacations category
#17 GoIbibo GoIbibo #18 Indian Railway Catering and Tourism Corporation [IRCTC] Indian Railway Catering and Tourism Corporation [IRCTC] #19 Best Western International Best Western International #20 Hotwire Hotwire #21 Orbitz Orbitz
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