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Target

Target review: Billing policies

S
Author of the review
7:13 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I have had a Target card for 20+ years. Besides Costco it was my go
to store. I’ve always paid my entire bill on time. In February I made a $26 purchase. I did not get a bill in March and assumed it was because I made the purchase late in the billing cycle. I
got a bill in April that said the $26 was due in May. No notification from Target that it was late. I found out it was considered delinquent via the credit reporting agencies, NOT through Target. I paid it immediately, of course, and contacted them to fix their mistake. Customer service sent me to TD (banking) who sent me back to
customer service.
I have complained to all 3 financial institutions. Target will not remove the delinquent report and I initially lost 100 points from my credit score due to it. This is wrong on so many levels.

Claimed loss: Credit score lowered and delinquency report.

Desired outcome: I want the delinquency report removed and I want an apology.

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