CB Department Stores Target Complaints #502-521

Target review: bad customer service

George Alanouf of US

Aug 24, 2013 10:41 pm UTC

Resolved

I bought a cordless phone on 8/24/13 at 5::35 pm pt from store #0289 cerritos ca about half hour later I went back to the store to return the phone at the customer service counter the attendant open the box to check if there is any thing missing out of the bohen I ask her is there any thing wrong she reply there is two charger according to the manual I said there is only one phone so it should be one charger not two any way please go get a another unit and check it out if there is any thing missing do not return the phone and again she said the same thing there should be to charger again I said please go get another unit an check it out she got upset and left with out saying any thing to me now another lady came and ask me whats wrong I was trying to explain to her what happen and target security guard step in and ask whats going on the lady try to explain to him at the same time I was talking to her then he turn around and said to me you want to leave or I call the police I said I have a right don't talk to me like that I said to the lady behind the counter while the security walking away I need the phone number for the company I would like to make a complain he tur around and said this is may name with the finger on his name tag I ask the lady why all this happen she said that the lady who left me and call her claim that she herd me saying to her stupid witch I did not I lent the store so angry I called the company and I made complain but I felt like I have been ignore because the did not take my information only my name.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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