Menu
Write a review
File a complaint
TD Bank

TD Bank review: money paid for safe deposit box, billed again

A
Author of the review
6:59 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I am so upset on TD bank. I paid them my safe deposit box money a year ago on Jan 4th. They still have charge me after a year. After 3 months of opening the safe dep box acct and paying them money in advance, TD bank start sending me reminder notices that I did not pay them. I went to their branch 188-10 Hill side AVe, Hollis Ny Tel [protected], met with their officer Mr Ejaz who promised to resolve the case. After six months of visits and ph calls, the letters stopped. However, at the time of renewal again, I was charged last years fee as well. In oct and Nov 2012, I went to the branch 5 times. Spent a lot of my precious time with their staff and Sat 12/1/12 to MS Akiba D Griffin who assured me that matter is resolved. Her finding was that another acct holder with same name was credited. When I inspected the deposit ticket, I pointed to Akiba that receipt shows my acct number, how come you deposit to another acct holders acct? This morning I saw my acct was charged 2 years of safe dep box charges. I am really pissed off. I am also writing to Better business bureau, FDC, Social media platforms and every where i could reach. I am sick and tired from the unprofessional service of TD bank. Atiq Qadri NY

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More TD Bank reviews & complaints

TD Bank - outrageous overdraft fees 71
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - overdraft fees?!? 52
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - extreme delay in posting direct deposits 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - fraud reimbursement and overdraft fees 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - exhorbitants fees!! hipocritical
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - horrible customer service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TD Bank - racist treatment 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all TD Bank reviews and complaints
  1. TD Bank Contacts

  2. TD Bank phone numbers
    Click up if you have successfully reached TD Bank by calling +1 (888) 751-9000 phone number 1 1 users reported that they have successfully reached TD Bank by calling +1 (888) 751-9000 phone number Click down if you have unsuccessfully reached TD Bank by calling +1 (888) 751-9000 phone number 0 0 users reported that they have UNsuccessfully reached TD Bank by calling +1 (888) 751-9000 phone number
    100%
    Confidence score
    United States
    Click up if you have successfully reached TD Bank by calling +1 (877) 700-2913 phone number 0 0 users reported that they have successfully reached TD Bank by calling +1 (877) 700-2913 phone number Click down if you have unsuccessfully reached TD Bank by calling +1 (877) 700-2913 phone number 0 0 users reported that they have UNsuccessfully reached TD Bank by calling +1 (877) 700-2913 phone number
    Canada
  3. TD Bank emails
  4. TD Bank address
    10 Great Falls Plz, Auburn, Maine, 04210-5915, United States
  5. TD Bank social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all TD Bank contacts