CB Auto Parts and Repair Stores The Pep Boys Complaints #102-121

The Pep Boys review: Wheels

Dez Brown of North Richland Hills, US

May 16, 2022 12:01 am UTC

They did a balance and a few other things but I noticed I am missing the headlight panel cover. It protects from water and debris. This is right under my batter! I feel unsafe and I trusted these people. I will never go back to that place. I rescheduled twice after making an appointment stating i’d wait for my car and then I wait for my service only to find that they didn’t put a critical part back on my car. I’m only glad I caught this before it rained and I needed to go somewhere. I’m the photos you can see my fingers where the tires are.

Desired outcome: I want a refund asap or my panel found asap. And in addition. Any debris to be cleaned out and an inspection - AT ANOTHER LOCATION - for any damages.

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The Pep Boys phone numbers

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contactus@pepboys.com

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The Pep Boys address

3111 West Allegheny Avenue, Philadelphia, Illinois, 19132, United States

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May 25, 2026
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