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CB Online Shopping thredUP Complaints #102-121
thredUP

thredUP review: useless info ( 1 comment)

D
Author of the review
8:48 am UTC

I ordered from the company Thred Up. I paid about $100 for the order and postage, but the seller provided only useless confirmation email, which didn’t contain anything helpful. I sent several emails, but no response. After 3 weeks my order hasn’t been delivered. The seller continued to keep silence. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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Q
Q
Queeenmimi
North Providence, US
1 comments
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Oct 24, 2012 10:08 am UTC

In August I sent a bag of clothing to this company. The company buys new or gently used clothing to resell on their site. i never received compensation for the items sent and still do not have a resolution to the problem. I would never send them anything again.

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  1. thredUP Contacts

  2. thredUP phone numbers
    +1 (617) 575-9676
    Click up if you have successfully reached thredUP by calling +1 (617) 575-9676 phone number 0 0 users reported that they have successfully reached thredUP by calling +1 (617) 575-9676 phone number Click down if you have unsuccessfully reached thredUP by calling +1 (617) 575-9676 phone number 1 1 users reported that they have UNsuccessfully reached thredUP by calling +1 (617) 575-9676 phone number
    Customer Service
    +1 (925) 266-5950
    Click up if you have successfully reached thredUP by calling +1 (925) 266-5950 phone number 0 0 users reported that they have successfully reached thredUP by calling +1 (925) 266-5950 phone number Click down if you have unsuccessfully reached thredUP by calling +1 (925) 266-5950 phone number 0 0 users reported that they have UNsuccessfully reached thredUP by calling +1 (925) 266-5950 phone number
    Walnut Creek Store
    +1 (737) 205-1718
    Click up if you have successfully reached thredUP by calling +1 (737) 205-1718 phone number 0 0 users reported that they have successfully reached thredUP by calling +1 (737) 205-1718 phone number Click down if you have unsuccessfully reached thredUP by calling +1 (737) 205-1718 phone number 0 0 users reported that they have UNsuccessfully reached thredUP by calling +1 (737) 205-1718 phone number
    Austin Store
    +1 (415) 402-5202
    Click up if you have successfully reached thredUP by calling +1 (415) 402-5202 phone number 1 1 users reported that they have successfully reached thredUP by calling +1 (415) 402-5202 phone number Click down if you have unsuccessfully reached thredUP by calling +1 (415) 402-5202 phone number 0 0 users reported that they have UNsuccessfully reached thredUP by calling +1 (415) 402-5202 phone number
    More phone numbers
  3. thredUP emails
  4. thredUP address
    114 Sansome St., 5th Floor, San Francisco, California, 94104, United States
  5. thredUP social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 23, 2026
  7. View all thredUP contacts
thredUP Category
thredUP is ranked 65 among 1006 companies in the Online Shopping category
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