Spectrum.com review: failing internet

I work in Las Cruces, NM, but live in nearby El Paso, TX. Most of our work is handled through the internet. Some jobs are rural and I have trouble getting changes from architects, engineers, and owners. This delays the job and causes everyone to come to halt. I need the internet service due to orders have to be handled in an out-of-town orders to California, for the most part. When it fails, I'm unable to receive any documents involving the on going project and delays are held up! Most of the weekly payroll is handled through the internet and all dealings. Please advice as what to do?