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Tophatter

Tophatter review: I could not get on the website anymore ( 67 comments)

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Author of the review
3:37 am UTC

I was looking for on line auction and I found tophatter.com and it looked kind of good so l log in with my name, address and then they asked for credit card number in case you win that has a card to pay for your items. So, l put my credit card on their site. As soon as l placed my credit card number on their site, the site went closed, so I could not get on. And to cut this story short my bank then did nothing for me.

67 comments
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Rose a lee
Melbourne, AU
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Oct 21, 2018 7:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello Tophatter, I would like to renew my member ship again, as I closed my membership at lease 6 Months ago. Yours faithfully Rosemarie.

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Ann Perkins 50
Show Low, US
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Oct 21, 2018 8:04 am UTC

I am locked out of my account so i am unable to verify with post office if package was delivered or not. Need a tracking number for one of my packages that i havent' received.I think package was stolen but can't do anything without a tracking number.Please help i order alot of items from your company.Thank You.

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77leroy
Mercersburg, US
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Oct 21, 2018 12:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I had ordered a smart watch and my email said I should of got it july 18th but I did not receive it so I was woundering if you could please send me a another one or refund me what I paid for it can you please call me at [protected] please

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Tony1346
Dallas, US
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Oct 22, 2018 2:53 am UTC

I won apple lab top for $120 and paid righ way but after 15 seconds they cancelled my order pluse I got blocked for 24 hours. This was second time happened to me . I sant few emails about this issue but no answer. This is a BS cancelled my order because i won it vary cheap and seller wasn't happy pluse I got blocked for 24 hours for no reason.

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Sandra Willoughby
Fillmore, US
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Oct 22, 2018 9:32 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

For some reason that I do not know, I cannot make a bid on Tophatter. Will you please check and turn my account back on.

My name is Sandra Willoughby, at 3380 west 4500 south, Delta, Utah 84624

My phone is [protected] and my e-mail is djw11@yahoo.com

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Charles J. Dell
Boston, US
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Oct 23, 2018 3:10 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Received this item with broken chain! It is apparent this was obviously damaged and should not have been sent!
I suspect it becomes your problem to rectify this condition.
I am somewhat concerned that future conditions will represent the same problem!

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Melissa Richardson
Camden, US
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Oct 27, 2018 3:27 pm UTC

I order a wedding set on 5/31/17 size 8 for a woman and size 9 for a man, but I need an size 8 because the size 9 is to big.Order#2888941 Melissa Richardson 634 Yvonne St Florence, SC 29506.Can I send back the size 9 ring back to get a size 8 .Can u let me know something soon I'm getting marry in three weeks.

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Dottie King
Mineral Wells, US
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Oct 31, 2018 10:31 am UTC

Oval design turquoise ring was shipped withl luxery silver plated bracelet the box was crushed in the mail and the package ripped the color of bracelet was blue the stone is chipped and out of setting also the ring is mashed together the bracelet is a ladies and doesn't fit over my hand please advise

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Rudaina
Highland Park, US
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Oct 31, 2018 3:19 pm UTC

Hi dear
I bought an a educational U-pad on april 23 and the dilevry time iz on may 19 qhich is today .. but yesterday i see that it was delivered and i didnt find anything in my mailbox .. and now i check again and therea nothing? And i want my item .. what should i do to get it ? My sin is soo mad because he waiting his eduicational ypad ...

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Sioux Harlen
Christchurch, NZ
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Oct 31, 2018 8:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

It doesn't work !

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Felina Hernandez
Denver, US
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Nov 04, 2018 5:24 pm UTC

this tablet sucks, the packaging came akl folded. tablet came open from the sides, doesn't turn on at all
scree. is all scratched

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jnking
Brisbane, AU
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Nov 05, 2018 12:53 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I received an email from you showing a Women Bracelet Brand Cansnow watch with a buy now option and I want to buy it.

However when I try clicking buy now, nothing happens.

What should I do?

regards

Judith

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Wanda Wise
Independence, US
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Nov 12, 2018 5:44 am UTC

I ordered i watch ended up with 2 dont want 2 or to pay for 2, if i dont get my money back, want bid again.

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Jamie Leflet
Macdoel, US
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Nov 12, 2018 11:47 am UTC

I won 18k .50ct Diamond ring with 7 stones as described, received tracking number ... get to Post Office open package and it's a fricken size 20 batman ring... I don't carE what has to be done BUT I WANT THE RING I PAID FOR and was promise
Jamie Leflet
Firefighterjamie24@gmail.com
[protected]

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Deving33
Brisbane, AU
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Nov 12, 2018 12:03 pm UTC

This company is just here to get access to your private and credit card details, be very carefull people

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marycontrary
Plainfield, US
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Nov 13, 2018 5:26 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a watch from top hatter on December 6th 2016. I did not receive on my email any type of verifying my order, but the $31.00 was debited from my account. I have not received the product and can not find a phone number to contact this place.The phone number on their site is not a working number.Please help

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Nancy Hernandez
US
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Nov 13, 2018 5:43 am UTC

I have not been able to bid or pay for unpaid items for about a month now. tells me to contact customer service. also a ring i paid for says was delivered but i have not seen the ring nor the package. also today i recieved my drone but no camera was in it.

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Katleen Hayes
Columbia, US
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Nov 15, 2018 12:11 am UTC

Never received my last purchase of a Swatch Watch which show time, miles, steps, etc.

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debbie gallagher
The Bronx, US
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Dec 11, 2018 9:12 am UTC

I bidder on a grey sweater and won it cost me 13.00 I paid order #[protected] size 3x it was shipped out got to Trenton nj post office then Newark posxt office then its states on the screen in transit for days now I order this sometime ago where my product

You can get me at [protected] or email endlezword1@gmail.com

Thank you but where my product

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Tom Gallen
Foley, US
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Jan 06, 2019 5:50 am UTC

I bought a 128GB jump drive back in June and never used it. When I finally had a need for it, I discovered that it was a fake. It can't be returned, I understand that but I want you to know that I will not be trusting Tophatter, now that I have been burned by you. "Fool me once, shame on YOU, fool me twice, shame on ME"!

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Joanne Armstrong
Forest, US
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Feb 11, 2019 7:27 am UTC

Need to talk about not knowing the previous password on the email account so I can change to a new password I would rather speak to a live person my cell phone # [protected] my email address a1rmstrong48@gmail.com
Respectfully Submitted, Joanne Armstrong

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Charles Anthony
Biloxi, US
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Jan 06, 2020 4:12 pm UTC

I ordered a painting of wolfs it was 7 dollars it was booked of my account, but I have not received the painting yet.
I ordered it on 11/30/2019

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ronfree3
Las Vegas, US
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Feb 11, 2020 9:33 pm UTC

Vegetable chipper Slicer dicer #[protected] and SS Eardrop Order # [protected] still not delivered. Receicd other orders but not these two placed back in January. The 21st to be exact. Thanks

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ronfree3
Las Vegas, US
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Feb 16, 2020 4:15 pm UTC

In bidding how can a laptop be worth 2300.00 dollars? To begin with i has a celeron processor. I bid $2300.00 dollars thinking it was worth it but after seeing what was being sent, doubt that very much. It only has a 24GB solid state drive and only three GB of Ram

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sweep robot
Brookhaven, US
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Mar 09, 2020 10:31 pm UTC

I received the sweep robot 2-28-20, i charged it as per instructions, turned it on and the motor runs but it will not move on floor, it just stays in one place on floor, there are no missing parts

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Jane Penny
Vallejo, US
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Apr 19, 2020 3:14 am UTC

I ordered a Dash camera a while ago and also a mini camera. To date I have not received either camera or received any information regarding them. They are not even listed in my orders. They both have been paid for. Please advise.

Thank you

J&D

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gerry jones
GB
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Dec 10, 2022 7:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

i'm trying to log in to tophatter but says it is not taking on any more new customers yet i have an account with tophatter i admit i hav'nt used the site for a few months as i have been hospitalised and when i tried to sign in again it says i'm not supported what the hell is going on i've been with tophatter for a few years

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